This statement explains the privacy and the data protection practices which apply to denhan.co.uk as provided by Denhan International.
Our aim is to safeguard our users’ privacy whilst providing a personalised and valuable service. Collecting personal information is necessary if we are to satisfy the expectations and requirements of our users, e.g. by communicating with them and providing an interactive service. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain what information we collect, what we do with it and what controls you have.
1. Peace of mind
This Privacy Notice is a public document available to anyone and applies to customers of Denhan International to explain how the organisation collects and processes personal information in order to conduct its normal business activities as property management and lettings specialists. Our normal business activities can be summarised as providing:
- Property Management services especially in providing a guaranteed rent scheme to Landlords
- Landlords property and grounds maintenance and repair
- Tenant Property and facilities management services
- Adaptations to the properties we manage.
Our mission is ‘Creating great homes for our tenants and guaranteed returns for our Landlords’.a
2. Who we are
Denhan Property Services Ltd is the Data Controller whose Head Office is in Nobrury, London.
Our address is
1544 London Road,
David R. Rwehumbiza
The Data Compliance Officer
1544 London Road Norbury
London SW16 4EU.
Email: [email protected]
3. How we collect your information
Denhan International collects information from you via a variety of sources, including when you apply for one of our properties or services, complete one of our forms, when you call, write, e-mail or meet with us or respond to a survey.
We may collect information when you use our social media sites or website.
Our land-line phone calls are recorded for training and monitoring purposes and our recordings are usually held for a period of six months.
We operate a CCTV system at our London Road office premises for the detection and prevention of crime. It operates continuously and recordings are held for one month.
From time to time we may operate CCTV with sound recording and or use photography to capture evidence of breach of tenancy, alleged anti-social behaviour or crime.
We may also take photographs at our events, at our properties and in our communities to use for general marketing and publicity.
However, photographs of individuals will only be used for those purposes with your consent.
We may receive information about you from third parties including: